DIRECT TO HOME (DTH) |
1. What is DTH? |
DTH, the ground breaking direct-to-home digital entertainment service brings the power of choice to you. Entertainment in your language of choice and packages to suit preferences and budget. Over 100 channels on offer and growing.
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2. How does it work? |
DTH uses a single satellite, that sends signals directly to your personal Mini dish. All channels are bounced off this satellite, and brought directly to your TV set via the Dish. It offers you better picture quality as the picture is completely retained in digital format.
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3. How is it better than the existing cable system? |
Besides elevating you to a new technology DTH offers you an option of complete freedom from the friendly neighbourhood cable guy. Using the Direct to Home way has innumerable other advantages that change the way you watch television forever:
1 Superior Picture quality, just like watching a DVD
2 Stereophonic Sound
3 Capacity up to 400 channels
4 Geographic Mobility
5 Uninterrupted Viewing
6 Video Games
7 Exclusive International Channels
8 Parental Lock facility
9 Electronic Programme Guide
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4.
I already have cable TV. Can I also get DTH to work on my TV set? |
No Problem!. DTH is digital and direct, that means when you choose to install DTH, you need not disturb your cable connection, just install your own Dish, simply connect the Digibox to your existing TV, insert your personal unique Viewing Card and you are ready to go!
Infact you can watch television without disturbing your existing cable connection in normal TV mode and dishtv in AV mode, by choosing the AV option from the remote of your TV set. That means both the inputs can be used simultaneously.
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5. How will I know about new channels introduced? |
Whenever there are new channels, you as our valued customer will be informed first through our website, dish interactive channel, e-mailers, dealers and of course you can stay updated by calling the customer care of the respective DTH operator. |
6. My TV set has only limited number of channels, how can I view more number of channels that DTH offers? |
The Set Top Box provided by DTH operator enables a large number of channels to be viewed irrespective of the number of channels supported by your TV set. Set Top Box supports up to 400 channels.
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What is a viewing card? |
A Viewing Card is a credit card sized Smart Card, which contains information about the channels that the customer has subscribed to. When inserted in the Set Top Box, it enables viewing of the channels chosen by the subscriber. You must take care of this card and note down its unique VC Number in a safe place and mention it in your every communication with us.
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I have lost / damaged my Viewing Card. How can I get a new one? |
You will get a new card from your dealer by paying a security deposit of Rs. 400/- again. While the Security Deposit of the lost/damaged VC is forfeited.
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Is DTH available all over India? |
DTH is available across the country and even in adjacent countries like Nepal, Bhutan, Sri Lanka & Pakistan etc. In fact DTH is even viewed by our jawans in Siachin. Thus you need not worry at all of being out of coverage area.
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What is the warranty period? |
Twelve months for the Set Top Box. Normally nothing goes wrong in the Dish and the LNB. However, your dealer shall give you free of charge support after installation for 60 days.
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What would I need to buy? |
When you buy a DTH connection you get - Hardware / Equipment:
1 Dish with LNB
2 Set Top Box and cable
3 Viewing Card (VC)
The Set Top Box with the VC will be installed in your home, connected to your TV. While the Dish will be fixed outside on a Roof/ Terrace/ Veranda/ Lawn etc wherever it can face the direction of the satellite without any disruption / blockage in between. The installation is done by our experts.
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Where would the dish be installed? |
Ideally it should be installed on the roof of your building, veranda, terrace, or anywhere you can have a clear view of the sky, as it need to catch satellite signals.
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I have more than one TV set at my home. Will the dish service all of them? |
You will require one Set Top Box per television set in your house. If you want to connect to more than one TV, you will be viewing the same channel at one time on both the televisions.
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If I move house or if I am transferred what will happen? |
Yes, you can carry the equipment anywhere in India. Get in touch with the local DTH dealer wherever you go. The dealer will help you in installing the equipment at your new premises at a nominal cost.
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Is there anything that disrupts reception quality? For example heavy rains? |
A few minutes of outage might occur in extreme weather conditions. In case of extremely heavy rains and when the sun comes in the line of the satellite and earth. This phenomenon is called RAIN OUTAGE / SUN OUTAGE and occurs in DTH platforms across the world. This is typically for one or two minutes in a year which is automatically detected and gets corrected by itself.
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If something goes wrong with my system, then whom should I contact? |
The fastest service will come if you contact your nearest DISH CARE centre.
Going the DTH way has a lot of benefits. You are automatically upgraded to a host of world class features that makes television viewing a pleasurable experience.
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Benefits Of DTH |
Digital Picture Quality
The exceptional digital and direct-to-home transmission ensures you watch all your favourite programmes in true DVD quality.
Stereophonic Sound
The Direct-to-Home satellite transmission treats your ears to a true theatre experience by providing awesome stereophonic sound.
Geographic Mobility
No matter which part of the country you are in or moving to, DTH with its all India coverage ensures direct signals where ever you are.
Uninterrupted Viewing
With DTH at your home, as long as your equipment is connected to a power source you can enjoy uninterrupted transmission of your favourite programmes.
Capacity up to 400 Channels
The Dish plate can serve you up to 400 entertaining channels. And that's not all, every month more channels will be added to provide complete entertainment to your family.
Video Games
Now forget the video games parlour and enjoy the games right in your home. Get the most exciting action packed video games and feel the joy of playing together with your family.
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